Privacy Policy for m-exe.com

1. Introduction

At m-exe.com, we are firmly committed to protecting the privacy and personal data of our users. Whether you are navigating our website, engaging with our services, or making a purchase, we prioritize the confidentiality, integrity, and security of your personal data. We adhere to the highest standards of data protection as outlined under the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Scope of This Policy and Data Controller Role

This Privacy Policy applies to all personal data collected or processed through the website m-exe.com and any affiliated services linked to this policy. For the purposes of data protection laws, m-exe.com operates as the “data controller,” determining the means and purposes of processing your personal data. If you have any questions, please contact us at [email protected].

3. Categories of Data Processed

We process the following categories of personal data in connection with your use of m-exe.com:

a. Usage Data
Information about how you interact with our website and services, including browser type, IP address, login timestamps, page views, navigation paths, referring URLs, session durations, and geographic location at a high level.

b. Account Data
Personal identifiers provided during account creation or transactions, such as your full name, email address, mailing address, phone number, and account credentials.

c. Profile Data
Data related to your preferences, purchase history, behavior on the platform, saved items, and any data you voluntarily submit as part of your profile.

d. Communication Data
Records of your communications with us, including support ticket submissions, email correspondence, chat logs, inquiries, and other contact history.

e. Technical Data
Device-specific details such as device type, operating system, screen resolution, language setting, mobile network data, hardware information, and system configurations used to access m-exe.com.

f. Transaction Data
Information necessary to process your purchases, including billing address, shipping address, order records, payment confirmations, and delivery information. Please note that sensitive payment data (e.g., credit card numbers) are processed securely by our payment partners and not stored on our systems.

g. Preference Data
Information about your marketing and communication preferences, product interests, language choices, and consent for optional services.

4. Legal Bases for Processing

We rely on the following legal bases for processing your personal data:

– Contract Performance: To fulfill contractual obligations or respond to your requests prior to entering into a contract.
– Legitimate Interests: To improve our services, prevent fraud, or execute administrative tasks necessary for the operation of m-exe.com, where such interests are not overridden by your rights.
– Consent: For sending optional marketing communications, storing cookies (as applicable), or other non-essential processing, we obtain your explicit consent.
– Legal Obligation: To comply with applicable legal requirements or lawful regulatory requests.

5. Your Data Protection Rights

In accordance with applicable data protection laws, you have the following rights with respect to your personal data:

– Right of Access – Obtain confirmation as to whether your data is being processed and, if so, access to that data.
– Right to Rectification – Request corrections of inaccurate or incomplete personal data.
– Right to Erasure – Request deletion of your personal data in certain circumstances (“right to be forgotten”).
– Right to Restrict Processing – Request limitation on the processing of your data under specified conditions.
– Right to Data Portability – Receive your personal data in a structured, commonly used, and machine-readable format and transmit that data to another controller.
– Right to Object – Object to processing based on legitimate interests or direct marketing purposes.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement robust administrative, technical, and physical safeguards to protect your data, including but not limited to:

– HTTPS encryption across all web traffic;
– Secure data storage protocols;
– Role-based access controls for employees;
– Regular vulnerability assessments and security audits;
– Automated backup and disaster recovery mechanisms;
– Staff training in data protection practices.

7. International Data Transfers

Your data may be transferred to and processed in locations outside of your jurisdiction, including countries that may not offer the same level of data protection. Where this occurs, we use standard contractual clauses approved by the European Commission and implement appropriate safeguards to ensure an equivalent level of protection.

8. Data Retention

We retain personal data only for as long as it is necessary for the purposes described in this policy. Retention periods vary:

– Usage and Technical Data: up to 12 months after collection;
– Account and Transaction Data: 7 years following final activity, in relation to accounting and tax compliance;
– Communication Data: 3 years after the last correspondence;
– Preference and Profile Data: while account remains active or until updated/deleted.

Upon expiry of the applicable retention period, we securely and irreversibly delete or anonymize your data.

9. Cookie Policy

Our website uses cookies to enhance the user experience, improve website functionality, and conduct analytics for optimization. Types of cookies include:

– Essential Cookies: Required for core functionalities such as login, security, and transaction processing;
– Functional Cookies: Remember preferences and enhance usability;
– Performance and Analytics Cookies: Collect aggregated usage statistics to measure and analyze user behavior;
– Marketing Cookies: Used to deliver targeted advertising based on your interaction with m-exe.com.

10. Cookie Management and Compliance

When visiting m-exe.com, users are prompted to provide consent for non-essential cookies in accordance with GDPR and CCPA regulations. You may manage your cookie preferences through our website’s cookie management banner or via your browser settings. Users have the right to opt-out of the sale of their personal information under CCPA by contacting [email protected] with the subject line “Do Not Sell My Personal Information.”

11. Protection of Children’s Data

We do not knowingly collect data from individuals under the age of 13. If we become aware that personal data relating to a child under 13 has been collected without verifiable parental consent, such data will be promptly deleted. Parents or guardians who believe such data may have been submitted are encouraged to contact us at [email protected].

12. Policy Updates and Notification

We periodically review and update this Privacy Policy to reflect legal, operational, or technological changes. All revisions will be posted to m-exe.com, and, where material changes are made, we will provide additional notice through the website or contact channels associated with your account. Your continued use of our services constitutes acceptance of updated terms.

13. Contact Information

For privacy inquiries, data access requests, or to exercise your rights under applicable laws, please contact us at:

Email: [email protected]
Website: https://m-exe.com

We are committed to ensuring your data is processed lawfully and transparently. If you have any questions regarding our privacy practices or how your personal information is handled, please do not hesitate to reach out to us.

m-exe.com is fully committed to compliance with the GDPR, CCPA, and all other relevant data protection regulations. We take your privacy seriously and welcome your questions or concerns regarding the handling of your personal data.